At Mountains 2 Marshes Expeditions, safeguarding your personal information is a responsibility we take seriously. As a trusted safari and travel operator, we understand the importance of protecting the details you share with us when browsing our website, making inquiries, or booking an experience. This Privacy Policy outlines how we handle your data and the principles guiding our commitment to confidentiality, transparency, and responsible use.

Information We Collect

To provide you with seamless service and accurate travel arrangements, we may collect the following categories of information:

Personal Details:
Your name, contact information, email address, phone number, and when necessary, passport details required for reservations and travel procedures.

Booking and Travel Information:
Tour selections, travel dates, accommodation preferences, group size, and any specific requests or requirements.

Technical and Browsing Data:
IP address, device type, browser information, and interaction patterns on our website.

Communication Records:
Messages and inquiries submitted through our contact pages or email communications.

How Your Information Is Used

We use the information you provide to ensure that your experience with us is efficient, reliable, and tailored to your needs. This includes:

• Confirming and managing bookings, payments, and service arrangements
• Providing essential updates related to your tour itinerary or our services
• Enhancing our website performance and improving the services we offer
• Sharing relevant offers, newsletters, or travel updates when you have agreed to receive them
• Fulfilling legal or regulatory requirements linked to travel and safety

Mountains 2 Marshes Expeditions does not sell or lease personal information to any third party.

Sharing of Information

Your data may be shared only when necessary to facilitate your travel arrangements or when required by law. These include:

Travel Partners:
Lodges, camps, hotels, transport providers, and activity operators involved in your safari or tour experience.

Regulatory Authorities:
Government or legal bodies when disclosure is required for compliance or safety purposes.

Every partner we work with is expected to uphold strong data-protection standards.

Cookies and Website Tracking

Our website may utilize cookies and similar tools to improve your browsing experience. These technologies help us:

• Understand how visitors interact with our website
• Personalize content based on your interests
• Monitor website performance and usability

You may disable cookies via your browser settings, though doing so may affect certain website functions.

Data Protection and Security

We apply strict security practices to safeguard your information. These include secure servers, controlled access by authorized personnel only, and protection systems designed to reduce risks of unauthorized access or data misuse. Although we strive to maintain the highest security standards, no digital platform can guarantee complete security.

Your Rights and Choices

As our valued traveler, you may request the following at any time:

• Access to the personal data we hold about you
• Correction or updating of inaccurate information
• Removal of your personal data from our systems
• Discontinuation of promotional or marketing communications

You may contact us directly for these requests at info@m2mtanzaniaexpeditions.com.

Data Retention

Your information is kept only for as long as needed to fulfill operational, legal, or administrative purposes. Once this period concludes, your data is safely erased or anonymized.

Protection of Children’s Data

Our services are designed for individuals aged 18 and above. We do not intentionally collect personal information from anyone under the age of 18.

Policy Updates

Mountains 2 Marshes Expeditions may revise this Privacy Policy when necessary. Any changes will be updated on this page along with the date of modification. We recommend reviewing the policy periodically to stay informed about how your data is managed.

Contact Information

For questions, privacy concerns, or data requests, please reach out to us through:

Email: info@m2mtanzaniaexpeditions.com
Location: Arusha, Tanzania